Recent reports published by Forrester Research reveal that Robotic Process Automation (RPA) and Artificial Intelligence (AI) are key trends in streamlining both the banking back office and client interaction.
Software is already playing a key role in the banking industry and its importance will inevitably grow. That’s why it’s important to have a proper Trust Framework in place to guarantee clear accountability and a proper liability framework among all of the software components involved in every decision.We discussed these topics in this InfoCert webinar featuring Forrester, with guest Craig Le Clair, Vice President and Principal Analyst at Forrester Research, and Carmine Auletta, Chief Innovation Strategy Officer at InfoCert. Where is Automation going, how is PSD2 changing the Banking ecosystem and why is Trust the enabler of secure interactions among all of the components involved in a business process?
Get the answers to these questions in this webinar and be inspired by some RPA and AI use cases in the Financial Sector.
Chief Innovation & Strategy Officer at InfoCert
Craig Le Clair
Vice President & Principal Analyst at Forrester Research
Marco Di Luzio
Chief Marketing Officer at InfoCert