Our solutions

Customer Onboarding


Get more customers, faster

The increasing market competition brought by digital transformation force businesses to work for operational cost reduction and speed up their processes.

However, many companies are dealing with long and complex onboarding processes and procedures.

In this context, having a proper customer onboarding strategy in place is key to beat the competition.

The Trusted Onboarding Platform™ (TOP), InfoCert’s patented solution, enables easy and smart integration of e-signature processes within existing systems, enhancing user experience and speeding up customer journey.​

The fastest way to subscribe contracts,
suitable for all business needs


Multiple identity validation methods to fit different needs.

Learn more »


Create agreements dynamically with our document composition tool.


Based on the level of trust you want, you can choose among multiple kind of electronic signatures.


Share documents signed with your customer, store them in your CRM, archive them to maintain their legal value.

Use Cases

What will adopting InfoCert TOP for customer identification and contract signature mean for you?

  • Banking

    Remote and face-to-face customer onboarding

    Banks can identify their clients via remote and face-to-face channels, and allow remote customer onboarding for account opening or quick loan funding.

  • Insurance

    Online & offline contract signature

    Insurance companies can identify customers and sign contracts and insurance policies with electronic or biometric signature, either online or offline.

  • Consumer credit

    Personal loans

    Banks and Financial Operators can create efficient and secure instant lending processes, while reducing time, cost, risk of fraud, and improving customer experience.

  • Telco

    Online customer identification

    Telcos can offer a remote online identification tool to sell SIM cards from their company website, thereby significantly improving UX and customer satisfaction.

  • Online Gaming

    Online gaming account opening

    We offer to online gaming companies an enhanced user identity verification through remote video identification procedure. The service can be adopted with new users opening an online gaming account.

  • Factoring

    Debtor and client identification

    Factoring Companies can identify clients (sellers) and debtors (invoice payers acquired), face to face or remotely, with a high level of security and the lowest possible level of risk.


Here are just a few benefits of implementing InfoCert TOP in your company


ID documents are collected digitally (e.g. through a mobile device camera), contracts are electronically signed and delivered via e-mail


Easy and smart integration of e-signature processes within existing systems, enhancing UX and speeding up the customer journey


Reach new markets and customers anywhere, any time, and from any device


Balance user experience and need for trust in a process that suits business and compliance requirements


Optimize the identification and onboarding processes collecting legal evidence through strong identification method and no physical resource needed


100% digital process, with the highest legal value

Business cases

Learn more about the huge potential impact of InfoCert’s solutions


Our digital trust solutions meet the needs of companies in every market

Evolution of Financial Services

We provide innovative solutions to Banks and other Financial Services, supporting the transition to a Smart Digital Banking model.


We help Insurance Companies protect margins and profitability by leveraging Digital Trust


With our Digital Trust Solutions, we help Utilities transform to stay ahead of the curve


We help automotive companies create new business models where digital meets physical.


We support Telcos in their digital challenge to acquire and retain customers.


We help Pharma to redesign processes ensuring reliability and compliance.

Customer Success Stories

See how our solutions have helped our customers successfully digitize their business processes

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