Customer Onboarding - InfoCert

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Customer Onboarding

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Overview

Get more customers, faster

The increasing market competition brought by digital transformation force businesses to work for operational cost reduction and speed up their processes.

However, many companies are dealing with long and complex onboarding processes and procedures.

In this context, having a proper customer onboarding strategy in place is key to beat the competition.

The Trusted Onboarding Platform™ (TOP), InfoCert’s patented solution, enables easy and smart integration of e-signature processes within existing systems, enhancing user experience and speeding up customer journey.

The fastest way to subscribe contracts,
suitable for all business needs

IDENTITY
VERIFICATION

Multiple identity validation methods to fit different needs.

Learn more »

INSTANTLY GENERATE
AN AGREEMENT

Create agreements dynamically with our document composition tool.

GET CONTRACTS
SIGNED

Based on the level of trust you want, you can choose among multiple kind of electronic signatures.

MANAGE
CONTRACTS

Share documents signed with your customer, store them in your CRM, archive them to maintain their legal value.

Use Cases

What will adopting InfoCert TOP for customer identification and contract signature mean for you?

Banking
Remote and face-to-face customer onboarding
Banks can identify their clients via remote and face-to-face channels, and allow remote customer onboarding for account opening or quick loan funding.
Insurance
Online & offline contract signature
Insurance companies can identify customers and sign contracts and insurance policies with electronic or biometric signature, either online or offline.
Consumer credit
Personal loans
Banks and Financial Operators can create efficient and secure instant lending processes, while reducing time, cost, risk of fraud, and improving customer experience.
Telco
Online customer identification
Telcos can offer a remote online identification tool to sell SIM cards from their company website, thereby significantly improving UX and customer satisfaction.
Online Gaming
Online gaming account opening
We offer to online gaming companies an enhanced user identity verification through remote video identification procedure. The service can be adopted with new users opening an online gaming account.
Factoring
Debtor and client identification
Factoring Companies can identify clients (sellers) and debtors (invoice payers acquired), face to face or remotely, with a high level of security and the lowest possible level of risk.

Benefits

Here are just a few benefits of implementing InfoCert TOP in your company

FACE-TO-FACE IDENTIFICATION

ID documents are collected digitally (e.g. through a mobile device camera), contracts are electronically signed and delivered via e-mail

EASY SYSTEM INTEGRATION

Easy and smart integration of e-signature processes within existing systems, enhancing UX and speeding up the customer journey

OMNICHANNEL

Reach new markets and customers anywhere, any time, and from any device

REMOTE VIDEO IDENTIFICATION

Balance user experience and need for trust in a process that suits business and compliance requirements

COST AND RISK REDUCTION

Optimize the identification and onboarding processes collecting legal evidence through strong identification method and no physical resource needed

FULLY DIGITAL

100% digital process, with the highest legal value

Business cases

Learn more about the huge potential impact of InfoCert’s solutions

Healthcare

The Total Economic Impact™ Of InfoCert LegalCare and ProxySign For Healthcare

Visualizza in italiano InfoCert LegalCare and ProxyS

THE TOTAL ECONOMIC IMPACT™ OF INFOCERT TOP FOR INSTANT LENDING

Get a 260% ROI enabling instant lending programs by

Head GoSign

THE TOTAL ECONOMIC IMPACT™ OF INFOCERT GOSIGN

Get a 177% ROI in 13 months by using InfoCert GoSign

Industries

Our digital trust solutions meet the needs of companies in every market

Evolution of Financial Services

We provide innovative solutions to Banks and other Financial Services, supporting the transition to a Smart Digital Banking model.

Insurance

We help Insurance Companies protect margins and profitability by leveraging Digital Trust

Utilities

With our Digital Trust Solutions, we help Utilities transform to stay ahead of the curve

Automotive

We help automotive companies create new business models where digital meets physical.

Telcos

We support Telcos in their digital challenge to acquire and retain customers.

Pharma

We help Pharma to redesign processes ensuring reliability and compliance.

Customer Success Stories

See how our solutions have helped our customers successfully digitize their business processes

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News & Events

Latest InfoCert News

Bregal Milestone investe 100 milioni di euro nel capitale di InfoCert per supportarne la crescita

12 January 2022

Now available for consultation the Paper: “An integrated approach for electronic identification and central bank digital currencies”

LOG4J

27 December 2021

Log4j, the prompt measures put in place by InfoCert to address the vulnerability and secure its IT services

Digital Identity evolution in the Financial Service Industry

24 November 2021

Digital Identity evolution in the Financial Service Industry, what’s next? Download the Paper by InfoCert and Tinexta Cyber.

ISSE Conference 2021 by EEMA

11 November 2021

Don’t miss our next speech at the ISSE Conference 2021 by EEMA

Digital Future Magazine

Find out the latest news on Digital Trust Services in our International Magazine.

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