TOP - Trusted Onboarding Platform

The solution for distance contracting with full legal validity 100% paperless, 100% online, 100% compliance

Secure and speed up your onboarding processes, fully digital

The increasing market competition brought by digital transformation force businesses to work for operational cost reduction and speed up their processes.

However, many companies are dealing with long and complex onboarding processes and procedures.

In this context, having a proper customer onboarding strategy in place is key to beat the competition.

The Trusted Onboarding Platform™ (TOP), InfoCert’s patented solution, enables easy and smart integration of e-signature processes within existing systems, enhancing user experience and speeding up customer journey.​

The fastest way to subscribe contracts,
suitable for all business needs


Multiple identity validation methods to fit different needs.


Create agreements dynamically with our document composition tool.


Based on the level of trust you want, you can choose among multiple kind of electronic signatures.


Share documents signed with your customer, store them in your CRM, archive them to maintain their legal value.

One solution, multiple opportunities

  • Banking

    Remote and face-to-face customer onboarding

    Banks can identify their clients via remote and face-to-face channels, and allow remote customer onboarding for account opening or quick loan funding.

  • Insurance

    Online & offline contract signature

    Insurance companies can identify customers and sign contracts and insurance policies with electronic or biometric signature, either online or offline.

  • Consumer credit

    Personal loans

    Banks and Financial Operators can create efficient and secure instant lending processes, while reducing time, cost, risk of fraud, and improving customer experience.

  • Telco

    Online customer identification

    Telcos can offer a remote online identification tool to sell SIM cards from their company website, thereby significantly improving UX and customer satisfaction.

  • Online Gaming

    Online gaming account opening

    We offer to online gaming companies an enhanced user identity verification through remote video identification procedure. The service can be adopted with new users opening an online gaming account.

  • Factoring

    Debtor and client identification

    Factoring Companies can identify clients (sellers) and debtors (invoice payers acquired), face to face or remotely, with a high level of security and the lowest possible level of risk.

Do not waste time in searching solutions, choose the TOP


ID documents are collected digitally (e.g. through a mobile device camera), contracts are electronically signed and delivered via e-mail


Easy and smart integration of e-signature processes within existing systems, enhancing UX and speeding up the customer journey


Reach new markets and customers anywhere, any time, and from any device


Balance user experience and need for trust in a process that suits business and compliance requirements


Optimize the identification and onboarding processes collecting legal evidence through strong identification method and no physical resource needed


100% digital process, with the highest legal value

Customer stories

“We started seeing how we could develop a new process for personal loans, because our current process was very, very old fashioned”

+260% ROI
+100% personal loan growth

Read TEI Study

“Having InfoCert as a partner for digital identification opens the door to cross selling, increasing the rate of interaction with financial advisors, and engaging with customers through new devices”

+ 174% ROI
-84% risk of fraud
+30% conversion rate from prospect to customer

Read TEI Study

We guide you in a digital (trust) world

Deep Analysis
Deep analysis

Each company is different: we deeply analyze your processes to understand how to improve them.

Flexible Design
Flexible Design

We design the most suitable solution for a measurable increasing value in your processes and with full legal compliance.

Agile Delivery
Agile Delivery

We easily enroll our solution into your existing application easily.

Trusted by over 2.200 companies

Unicredit Bank
bnp paribas
Deutsche Bank
Credit Agricole
Intesa Sanpaolo
European Commission
Request Information

Complete the form and send us your request, and we will contact you as soon as possible!

Contact us

Please enter your first name (at least 2 characters).

Please enter your last name (at least 2 characters).

Please enter your company name (at least 2 characters).

Please select your country from the list.

Please enter your email address.
Please enter a valid email address.

Please select a country code from the list, than digit a valid phone number.

Enter the reason for your request in the text box (at least 10 characters).

I HEREBY DECLARE that I have read the "Privacy Notice - InfoCert Services" provided by InfoCert S.p.A. pursuant to Article 13, GDPR.

In addition, for the purpose set forth in paragraph 4, letter a), f), and g) of the information notice:

  1. (required)
    I AGREE to the processing of Data carried out by InfoCert S.p.A. for the purpose of sending promotional communications of products/services of the Data Controller or of the Group and/or third parties, to invite you to participate in thematic events and meetings, and in the context of online campaings carried out jointly with third party digital services providers.
  2. Please select an option.

  3. (required)
    I AGREE to the communication and/or transfer of the Data to other Group companies or to third parties operating in the sectors indicated in the information notice, which will use them for their own commercial purposes as independent data controllers.
  4. Please select an option.

The consent given may be revoked at any time by contacting the Joint Data Controllers at the contact details given in the Privacy Notice.

Please prove you're not a robot.
Something is wrong or missing, please double check.