Based on recent Reports published by Forrester Research Robotic Process Automation (RPA) & Artificial Intelligence (AI) are key trends to streamline both banking back-office and client interaction.
Software is already playing a key role in the banking industry and its importance will inevitably grow. That’s why it’s important to have in place a proper Trust Framework to guarantee a clear accountability schema and a proper liability framework among all software components involved in each decision.
We have discussed these topics in this Webinar , held by InfoCert and featuring Forrester, with guest Craig Le Clair – Vice President and Principal Analyst at Forrester Research – and Carmine Auletta – Chief Innovation Strategy Officer at InfoCert. Where Automation is going to, how PSD2 is changing the Banking ecosystem and why Trust is the enabler of secure interactions among all the components involved in a business process.
Get the answers watching this webinar and fin d inspiration in some use cases related to RPA and AI implementation in the Financial Sector.
Chief Innovation & Strategy Officer at InfoCert
CRAIG LE CLAIR
Vice President & Principal Analyst at Forrester Research
MARCO DI LUZIO
Chief Marketing Officer at InfoCert