InfoCert ensures the security of digital onboarding in the French market
A major French financial market player turned to InfoCert to implement compliant onboarding processes.
InfoCert supporting an important French Company in the Finance & Banking sector
InfoCert supported a French company in the finance sector supervised by the Banque de France and the Autorité des marchés financiers (AMF).
The Company offers an innovative and secure app for online instant payments, tracking expenses, sending and receiving money, according to the highest standards of banking and IT security.
A new electronic signature service to comply with regulation
The customer had already implemented an onboarding process based on its own technology and user experience to identify its end users in an automated and unattended process.
However, French AML regulation imposes further requirements and to comply with regulation a step forward was needed.
In particular, in order to comply with Article R561-5-2 of French “Code Monétaire et Financier“, the Company needed to integrate within the identification process a Qualified Electronic Signature, and to get a Conformity Assessment Report (CAR) issued by a Conformity Assessment Body (CAB) on the KYC process itself.
Therefore, it planned to launch a new innovative signature service for its customers to sign credit contracts.
TOP, Trusted Onboarding Platform, for a secure and compliant onboarding process
Given the Customer’s requirements, InfoCert proposed the adoption of its Trusted Onboarding Platform (TOP), the solution for digital customer onboarding that enables a fast and secure customer identification and integration of e-signature processes within existing systems.
Thanks to the integration via API, any user can now get a qualified signature certificate within the process in a seamless way, to finalize the onboarding process and access Customers’ services.
The advisory activities
In addition to the development of the technical solution, InfoCert supported the Customer during the entire process of accreditation, from the preparation for the audit performed by the Conformity Assessment Body (CAB) to the obtainment of the Conformity Assessment Report (CAR) stating that the KYC process has been made compliant with Article 24 of the eIDAS Regulation.
The Customer found InfoCert’s solution an effective way to guarantee a seamless and intuitive customer experience and at the same time ensure compliance to national regulation, reaching more than 1.5 million identifications in just one year.
