Covering Insurance: The Digital Transformation is the key
Redesign internal processes to achieve operational excellence
The Digital Transformation has become a top priority on Insurance CIOs’ agendas. New business models are pursuing greater solution flexibility, integration and scalability.
Despite Insurance being able to leverage on digital in the past, BCG states that companies in this segment “must digitally re-engineer their own internal operating models” leveraging on Artificial intelligence and other technologies to create the “Digital Insurance Agency”.
What are the main goals for Insurers?
- To lower fraud risks through an innovative claim management value chain;
- To protect customer data in accordance with the GDPR;
- To increase customer satisfaction..
InfoCert can guide insurance companies in redesigning their internal processes to achieve operational excellence in full compliance.