Andras Dorka – International Account Manager at InfoCert for the Hungarian market – will talk at 15:35 (CET) about the topic “Digital Trust in Onboarding Processes: how to reach new customers enhancing security and experience ”, during this speech he will approach topics like the role of a QTSP and the outsourcing of liability, the balance among user experience, security, legal value, and regulatory compliance, and also the evolution of customer journeys thanks to new technologies and regulations. After that he will share the stage with an important Banking Institute, CIB Bank Zrt, that will share an use case built with the cooperation with InfoCert.
It is evident that we are moving into the age of hyper-automation, when banks and corporations prefer to automate and digitise every work process. What change management is required for this and which technologies may be of help? Data-driven operation has also become a hot topic, for which IT-support must be complemented with the transformation of bank management.
The conference will cover the type of apps and digital products the banks enter the digital space with, also considering the new trends of business driven IT developments.