Telco
ensure the best customer experience
Engage your customers through a digital and frictionless customer experience
In recent years, online interactions have increased, and customers are now more inclined than in the past to choose service providers capable of providing digital onboarding experiences.
Through innovative and cutting-edge solutions we support organisations in the Telco sector to acquire new customers in a fully digital way, while ensuring full regulatory compliance.
Times are calling for digitalisation
Improve your customers' satisfaction with 100% digital solutionsToday's customers are looking for easy and intuitive shopping experiences. With TOP, (Trusted Onboarding Platform™), you can offer a 100% digital customer journey, finalising your sales anywhere, anytime
Streamline and simplify your employees’ routineGoSign, the InfoCert's signature solution, allows you to take orders, collect signatures and update customer records on any type of device, eliminating the need to print, send and archive paper documents.
Speed up the recruitment of new employeesHiring processes are often very long and time-consuming. With GoSign, reduce your time by managing the employee life cycle 100% digitally.
Respond to your customers' needs by improving efficiency and user experience
Simplify and speed up the work of your employees
Reduce operational costs with 100% digital solutions
Satisfy your customers with simple shopping experiences
Reduce your Carbon Footprint with paperless solutions
Local regulations (e.g., Anti-Terrorism) can require Telco companies to identify their client at the time of issuing a SIM card or providing a service. InfoCert makes it possible to satisfy the needs of telecommunication companies with its identity proofing tools by and/or allowing, using a qualified electronic certificate, the linking of the identity of the SIM holder to the contract concluded with the telco or the Mobile Number Portability module (MNP).
Thanks to a team dedicated to the study of compliance, InfoCert can design innovative solutions to effectively meet the needs of customers in different sectors and countries.
We support the Healthcare sector to simplify clinical processes and to digitize customer onboarding
We help financial institutions to bring new customers onboard with intuitive and smooth solutions.
Ready to digitalize your processes?
