Engage new customers in a multi-channel mode whenever and wherever you like.
Choose the identity corroboration and validation method that best fits your needs
Use different types of electronic signatures and share documents signed with your customers
Digitally archive documents to maintain their legal value and readibility over time
How much time do you need to onboard new customers?
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Trusted Onboarding Platform™ ( TOP), InfoCert’s patented solution for customer onboarding, enables a fast and secure customer identification and integration of e-signature processes within existing systems.
Secure. Flexible. Compliant.
EngagementAn integrated and unique set of tools for remote collaboration activities with the customers. The Remote Agent is the solution for managing interaction with customers in multi-channel mode and can be quickly implemented on portals and Apps to improve customer care services, including the integrated onboarding process with TOP platform.
IdentificationTOP provides multiple identity assertion modules to fit different scenarios and enable business processes to identify customers and verify their identity with high level of security and low level of risk.
Electronic signatureTOP can enroll different types of certificates in terms of trust level, lifetime, and scope, depending on the requirements of the target process.
Electronic signature module can manage both Advanced Electronic Signature (AdES) and Qualified Electronic Signature (QES), to meet different risk and trust levels required by business processes.
Ready to digitalize your processes?
One solution, many possible applications
Ensure compliance with AML Directive
Identify your customers in accordance with the Legislative Decree
231/2007, ensuring the full compliance with the AML Directive
Perform new upselling activities
Get a secure instant lending process while reducing time, cost, risk of fraud, and improving customer experience.
Speed up subscription of new policies
Perform a 100% digital onboarding process to get your customers faster. Allow the opening of an insurance policy in just few minutes, ensuring an easy and intuitive customer experience thanks to electronic or biometric signature, either online or offline
Perform your sales operations faster
Identify your clients and close your deals faster. Speed up your sales operations to be one step ahead of the competition.
Sell your SIM card easily
Identifies your clients
TOP 5 reasons to choose our Digital Onboarding
TraceabilityKeep a secure and auditable record of all deliveries and signatures.
EfficiencyStreamline and automate delivery processes to save time and reduce errors.
Easy and smartImprove customer experiences by providing fast, reliable, and secure deliveries.
ConvenienceAccess and manage communications from anywhere, at any time, through a web platform.
Cost-effectivenessReduce paper and printing costs, as well as eliminate physical delivery costs.
*The results are based on the LCA study (Revision n-01 of 09/12/2022) carried out by Spin Life and verified by CSQA according to the ISO 14040 and ISO 14044 requirements. The savings in terms of CO2eq was evalluated by comparing the most representative onboarding service of InfoCert TOP® or that of opening a bank account (in the phases of data collection, identification,signature and finalization) completely digitally thanks to InfoCert TOP® compared to the traditional method at the bank office, with de visu identification and printing of the contract.
TOP, the InfoCert Digital Trust solution for AML Identification
Among the different identification methods that IC can use there is the AML ID.
Thanks to the AML ID, the Certification Authority can leverage the subject identification previously performed by a Financial Institution, to comply with the AML regulation, to issue a qualified electronic certificate.
Customer success stories
Industries
AutomotiveWe help automotive companies to create new business models where digital meets physical.
Life sciencesWe help pharmaceutical companies to redesign processes ensuring reliability and compliance.
InsuranceWe help Insurance Companies protect margins and profitability by leveraging Digital Trust.
Finance & BankingWe help financial institutions to bring new customers onboard with intuitive and smooth solutions.
Energy & utilitiesWe help Utilities to digitalize processes to stay one step ahead the competition.
TelcoWe support Telcos in their digital challenge to acquire and retain customers easier.
HealthcareWe support the Healthcare sector to simplify clinical processes and to digitize customer onboarding.
Ready to digitalize your processes?
Trusted by over 5000 companies
We transform our values into actions
InfoCert participates in numerous projects dedicated to environmental sustainability and inclusion.
